How to Prevent Bad UX/UI from Ruining Your Business | UX/UI Design Webinar | Chili Labs

Poor user experience can lead to lost users, lower conversions, and even massive financial losses. In this webinar, we explore how UX/UI design impacts product success and what steps you can take to turn your product into a user-friendly, revenue-driving machine.

What you’ll learn: Why UX is a business-critical investment, not just a design task How poor UI design led Citibank to lose $500M — and how to avoid similar mistakes The ROI of good UX: boosting KPIs, cutting support costs, and improving retention How UX strategies differ across B2B, B2C, fintech, and marketplaces Practical tips for UX audits, conversion analysis, and real user testing How to use CJM (Customer Journey Mapping) to uncover user pain points Real examples from Instagram, Bilderlings, Balcia, and more

Who should watch: Product Managers, UX/UI Designers, Founders, Startup Teams, Marketers, and anyone involved in building or scaling digital products.