Key Account Manager

• Research existing and potential client accounts, their industries, business models, and growth opportunities.
• Proactively reach out to current clients and leads via email, LinkedIn, and other digital channels to stay in touch, share updates, and identify new needs (minimal phone calls).
• Build and strengthen long-term relationships with clients by maintaining regular communication, earning their trust, and supporting them throughout the cooperation lifecycle.
• Manage relationships with existing and potential clients, ensuring a positive experience.
• Work closely with the sales and marketing team to align outreach strategies, optimize messaging, and improve conversion rates.
• Assist in creating offers, presentations, and sales documents.
• Track interactions with leads, update their status, and generate reports in our CRM tools (Jira, Pipedrive).
• Meet monthly lead generation goals and assist in closing deals.

What we expect from you:

• Strong research, analytical, and problem-solving skills.
• Excellent written and verbal communication in LV, EN, RU to communicate with clients.
• Ability to structure and analyze data, spot trends, and identify opportunities.
• Self-motivated and proactive – you take initiative, experiment, and iterate.
• Interest in technology, startups, and mobile app development.
• Basic knowledge of CRM tools and sales processes (or willingness to learn).
• Ability to work both independently and in a team.